idnscor Platform Account Terms

We at idnscor operate a platform where users deposit funds, place bets on live sports, live-dealer casino tables, and slots, then withdraw winnings or remaining balance. These terms set out the conditions under which we provide access to our service, how we handle your account, and what happens if disputes arise.

Our platform is available only where applicable law permits. We do not knowingly offer our services in jurisdictions where online gaming is prohibited by local statute. If you are unsure whether access to idnscor is lawful in your area, you are responsible for verifying that legality before opening an account.

By creating an account on idnscor, you agree to the terms below. If you do not agree, you cannot use our platform. We reserve the right to amend these terms at any time; we will notify you of material changes via email or in-app notification.

Account Opening and Verification on idnscor

When you open an account on idnscor, we require a valid email address, a secure password, and a date of birth. We then conduct Know Your Customer (KYC) verification: you must provide a government-issued ID (passport, national ID card, or driver's license) and proof of address (utility bill, bank statement, or government correspondence issued within the past three months). We process your KYC documents within 24 hours on business days (09:00–21:00 Jakarta time, Monday–Friday).

Our verification system uses automated document scanning and manual review by our compliance team. If your documents are clear and match your account details, your KYC status updates to "verified" and you can immediately deposit and play. If your documents are unclear, expired, or do not match your account name, we request resubmission. You can upload replacement documents via your account dashboard; this process repeats until documents are accepted or you cancel the account.

We do not share your KYC documents with external parties except where required by law (e.g. anti-money-laundering reporting to financial regulators). Your data is encrypted and stored securely on our servers. You can request deletion of your account and associated documents at any time via our support team; we delete records within 30 days unless legal holds require retention.

Account Security on idnscor

We require all users to set a strong password at account creation. Your password must be at least eight characters and include uppercase, lowercase, and numeric characters. We recommend enabling two-factor authentication (2FA) via email or SMS; if you enable 2FA, you must provide a second verification code each time you log in from an unrecognized device.

You are responsible for keeping your password and login credentials confidential. If you suspect unauthorized access to your account, change your password immediately and contact our support team. We can audit your account history, lock your account temporarily, and investigate any unauthorized transactions. If we confirm unauthorized activity, we may reverse fraudulent bets or transactions at our discretion.

Our idnscor Deposit, Withdrawal, and Bonus Policy

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer (mobile banking, local payment, online payment, e-wallet). Deposits via mobile banking and mobile wallets settle within subject to verification. Bank transfers settle within 2–4 hours on weekdays; weekend and holiday processing may extend to 6–8 hours. We do not charge deposit fees, though your bank or payment provider may impose their own fees.

Withdrawals are processed after your account passes our fraud review. We check your withdrawal amount against your account history, recent play patterns, and deposit sources. Standard withdrawals (consistent with your account profile) are approved within 1 hour and settle within 2–8 hours to your chosen destination. Withdrawals that seem unusual (e.g., a sudden large withdrawal after minimal play) enter manual review and may take 12–24 hours. During Idul Fitri, Idul Adha, Imlek, or Nyepi holidays, manual reviews may extend to 48 hours due to reduced staffing.

We do not impose withdrawal caps, but your bank or payment provider may. If your bank declines a transfer (e.g., due to daily limits or transaction restrictions), we revert the funds to your account balance and notify you. You can then reattempt the withdrawal via a different method or contact our support team for assistance.

KYC Verification

Know Your Customer process; we collect government ID and proof of address to comply with anti-money-laundering regulations and confirm your identity.

Two-Factor Authentication (2FA)

An optional additional security layer where you provide a code (sent via email or SMS) to confirm login attempts on unrecognized devices.

Fraud Review

Our automated and manual process to assess whether a deposit or withdrawal is consistent with your account's established pattern and legitimate.

Manual Review

A withdrawal or deposit flagged as unusual is reviewed by our compliance team; this may delay processing by 4–24 hours.

Bonus and Promotional Terms on idnscor

We periodically offer promotional bonuses (e.g., deposit matches, free bets, or cashback offers). Each promotion has specific terms: eligible games, minimum deposit amount, wagering requirements (if any), and an expiry date. We publish these terms clearly on the promotion page and in your account notifications. Bonuses are not guaranteed—we reserve the right to withdraw or modify promotions at any time.

If a promotion requires a wagering requirement (e.g., you must play the bonus amount five times before withdrawing), you must meet that requirement before requesting a withdrawal. If you request withdrawal before the requirement is met, we deduct the bonus and any winnings from the bonus play, crediting only your original deposit.

Dispute Resolution and Our idnscor Commitment

If you dispute a bet outcome, payout calculation, or account transaction, contact our support team with details (date, game ID, amount, and your concern). Our team investigates within 48 hours on business days. We review game logs, transaction records, and our audit trail. If we confirm an error, we correct it immediately and credit your account. If we find no error, we explain our findings in detail and invite you to respond within seven days if you remain unsatisfied.

We do not offer independent arbitration outside this process. If you remain dissatisfied after our final investigation, you may pursue legal remedies in your own jurisdiction. Our platform is operated from a jurisdiction outside Indonesia; you acknowledge that Indonesian law may not apply to disputes involving idnscor services.

Jurisdiction Notice and Legal Compliance

We operate idnscor from outside Indonesia. Our platform is not licensed or regulated by Indonesian authorities. Access to idnscor may be illegal in your jurisdiction; we do not actively market our services in regions where online gaming is prohibited. If you access idnscor from a jurisdiction where such access is illegal, you do so at your own legal risk and we are not liable for any consequences.

By using idnscor, you confirm that you have verified the legality of access in your own jurisdiction and that you are accessing our service lawfully. You agree that we bear no responsibility if your access or use violates local law.